By Alexandra Gyarmathi

How Capital services it’s clients

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Capital Coated Steel is the largest independent pre-finished metals processor in the UK and the only independent accredited Tata distributor. We have 4 decoiling lines, 4 roll-formers, 2 wide coil slitters and 1 narrow coil slitter on site, alongside a host of supporting processes.

Our customer service and commercial team will guide you through the process of product selection, set visual standards and provide support to ensure you receive the best service.

Upon receipt, all orders are carefully processed into our ‘industry designed’ management information system and a Sales Order Acknowledgement issued following thorough process checks.

We recognize that your requirements may exceed the normal industry quality standard, and in those cases, we are happy to customize our quality assurance and control procedures to meet your specific needs; providing access to many years of experience in quality control and quality assurance, backed up by ISO 9001 and ISO 14001 accreditation.

Once your order has been verified, it will be sent to our shop floor and handled by our experienced operators. They will ensure that your order is processed efficiently and accurately.

Capital takes its responsibility to its employees seriously and provides an environment that encourages growth and development. To that end, Capital offers a wide range of training and development programmes aimed at helping employees reach their maximum potential. These programmes include on-the-job training, mentoring, workshops, seminars, and career guidance services.

All products are inspected during our QA process, ensuring that every order meets the specified quality standard. This includes inspection for defects, discrepancies, or other issues that may need to be addressed. This ensures that the product is up to the highest standards and is ready for client use, before shipping.

We work with reputable logistics companies that specialise in shipping and transportation services and have a proven track record of successful product delivery. Additionally, it is important to ensure that our logistics partners have the necessary resources and expertise to provide quality services, ensuring safe, secure, and timely delivery of the product. Our partners are experienced in dealing with international borders, customs, and regulations so you can rest assured that your goods will arrive safely and without delay.

 

Capital Coated Steel has been a market leader for over 50 years due to our commitment to innovation and customer service.

We consistently provided quality products and services, alongside competitive pricing and customer support. This has ensured that Capital has and maintained its position as market leader for high quality pre-coated steel applications.

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